Privacy & Cookie Policy

1. Introduction

AM Productions respects your privacy. This policy explains what information we collect when you visit amproductions.pk, request a quote, submit an inquiry, place a frame order, or contact us, and how that information is used and protected.

2. Information We Collect

Depending on how you use the website, we may collect:

• Your name, email address, phone number, and inquiry message.
• Event dates, venue details, location or Google Maps links, package selections, and quote details.
• Delivery information submitted for frame or crystal orders.
• Technical information such as IP address, browser type, device type, pages visited, and referral source.
• Cookie and advertising identifiers when you consent to analytics or advertising cookies.

3. Data Usage

We use collected information to:

• Respond to inquiries, provide quotations, and manage bookings or orders.
• Check event availability and communicate about requested services.
• Operate, secure, troubleshoot, and improve the website.
• Measure website usage and understand which services interest visitors.
• Display and measure advertising through Google AdSense when advertising consent is granted.
• Comply with applicable legal, tax, fraud-prevention, and record-keeping obligations.

We do not sell the personal information you submit through our inquiry or booking forms.

4. Cookie Policy

Cookies are small files stored on your device. Essential cookies may be used for security, administrative sessions, and core website functionality. With your consent, advertising and measurement partners may also store or read cookies.

Google AdSense

We use Google AdSense to display advertisements. Google and its partners may use cookies or similar technologies to serve, personalize, and measure ads based on your visits to this and other websites. Information may include advertising identifiers, device information, approximate location, and interactions with ads.

You can manage personalized advertising through Google Ads Settings and learn how Google uses information from partner sites in Google’s partner-sites policy.

Meta Pixel

With your consent, we use Meta Pixel to measure page views and actions such as WhatsApp contact clicks. Meta may receive browser, device, page, and interaction information in accordance with its own privacy policy.

Managing Your Choice

The cookie banner lets you accept or decline optional advertising and measurement cookies. Your choice is stored in your browser. You can clear this choice at any time by deleting site data in your browser, after which the banner will appear again.

5. Other Service Providers

We may use hosting, security, communication, and anti-spam providers, including Cloudflare Turnstile where shown on a form. These providers process only the information needed to provide their services and are governed by their own privacy terms.

6. Data Sharing and Retention

Information may be shared with trusted service providers where necessary to operate the website, communicate with you, deliver booked services, process an order, or meet legal obligations. We retain inquiry and booking records only for as long as reasonably required for business, legal, accounting, dispute-resolution, and security purposes.

7. Your Choices and Rights

You may ask us to provide, correct, or delete personal information you submitted, subject to legal or record-keeping requirements. You may also decline optional cookies through the cookie banner and manage advertising preferences through Google’s controls.

8. Security and External Links

We use reasonable safeguards to protect information, but no internet transmission is completely secure. Our website may link to third-party services such as WhatsApp, Instagram, Facebook, TikTok, Google Maps, or payment providers. Their privacy practices are controlled by their respective operators.

9. Children’s Privacy

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children through the website.

10. Changes to This Policy

We may update this policy as our services, technology, or legal obligations change. The effective date at the top of this page identifies the latest version.

11. Contact Us

For privacy questions or requests, email booking@amproductions.pk or use our Contact page.